Privacy Policy

At RSCPS we are dedicated to safeguarding and preserving your privacy when visiting our site, using our applications or communicating electronically with us. This page describes how any personal information you provide us with is used, as well as information that we collect about you while you are using our sites and applications.

Information and Data We Collect

We collect your personal data in order to provide and continually improve our products and services. We may collect, use, store and transfer the following different kinds of personal data about you:

• All information provided by the user upon registration, such as name, gender, birthdate, telephones, and e-mail, to name a few.
• Information you have provided us: We receive and store the information you provide to us, including your identity data, contact information, delivery address and financial data.
• User-contributed articles, links and comments.
• Information on your use of our website and/or mobile applications regarding your use of the RSCPS websites and marketplaces including information about your searches, views, downloads and purchases.
• Information from third parties and publicly available sources: We may receive information about you from third parties including social media websites; carriers; payment service providers; merchants/brands; and advertising service providers.

Use of Cookies

Cookies are stored when you log in to our website or application. These cookies are necessary to identify each user and are removed when the user logs out. These cookies help us provide you with an improved browsing experience. For example, we use cookies for the following purposes:

• Recognizing and counting the number of visitors and knowing how visitors navigate our website/application which helps us to improve them, for example, ensuring that users can find the products they are looking for.
• Determine your preferences and subscriptions such as language settings, saved products, requested services, products placed in your cart, and different RSCPS memberships.
• Sending commercial and advertising messages to suit your interests.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

The third party may set cookies when using RSCPS websites or applications, and these include search engines, measurement and analytics service providers, social networks and advertising companies.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

How we use your personal data

We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:

• Registering you as a new customer.
• Processing and delivering your orders.
• Managing your relationship with us.
• Enabling you to participate in promotions, competitions and surveys.
• Improving our website, applications, products and services
• Recommending/advertising products or services which may be of interest to you.
• Complying with our legal obligations, including verifying your identity where necessary.
• Detecting fraud

All information provided by users is treated confidentially and is not sold or shared with any third party that is not authorized to access it. Information use cases:

• Developing the services provided by the website and the various services of our company.
• In the event of contracting with a third party to develop the services we provide after committing not to share any information that contradicts this privacy statement.
• If we are legally bound by a court order to disclose any information.

Storing Your Personal Data

We may transfer data that we collect from you to outside locations for processing and storing. Also, it may be processed by staff operating outside Egypt who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). We may also disclose your personal information to third parties:

• Where we sell any or all of our business and/or our assets to a third party.
• Where we are legally required to disclose your information.
• To assist fraud protection and minimise credit risk.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@rscps.com.

Agree to the Privacy Policy

By using our Website or Application, you agree to this Privacy Policy. We update this statement from time to time, so please keep checking our Privacy Policy page to stay updated.